The Consultation in Primary Care: Physician Attributes that Influence Patients’ Satisfaction in Calabar, Nigeria
نویسندگان
چکیده
One of the issues that was succinctly articulated into the consensus statement that was produced at the second African Regional World Organization of Family Doctors’ (WONCA) Conference which was held in Rustenburg, South Africa (October 2009) was the leadership role of the Family Physician in Primary Care in the African context. Part of the Statement highlighted the fact that the Family Physician is a clinical leader and consultant in the Primary Health Care team, ensuring primary, continuing, comprehensive, holistic and personalized care of high quality to individuals, families and communities [1]. Against this background, the clinical acumen of the Family Physician in patient care with particular regard to the consultation must be explored, to bring to the fore, those attributes that enhance patient satisfaction.
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Patient-Related Factors Influencing Satisfaction in the Patient-Doctor Encounters at the General Outpatient Clinic of the University of Calabar Teaching Hospital, Calabar, Nigeria
Medical consultation is at the centre of clinical practice. Satisfaction of a patient with this process is a major determinant of the clinical outcome. This study sought to determine the proportion of patients who were satisfied with their doctor-patient encounter and the patient-related factors that affected patients' satisfaction with the consultation process. A clinic-based, cross-sectional ...
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